Looked after, year on year
A Panoblu system goes up the mast and stays there. A service agreement is how the vessel keeps it working, keeps it current and keeps it the responsibility of the people who built it.
The years ahead, already somebody’s job
A Panoblu system goes up the mast and stays there. A service agreement is how the vessel makes sure it keeps working, keeps improving and keeps being looked after by the people who built it — service, repairs and updates, arranged annually and covering the system’s first five years.
Looked after where it sits
The unit lives at the masthead, in weather, for years. An agreement means service and repairs are a call rather than a project, and that the vessel is not working out who to ask when it is already alongside somewhere inconvenient.
It gets better over time
Panoblu keeps developing the viewer, the panorama and the integrations. Updates are part of the agreement, so a vessel five years in is running the current system rather than the one it bought.
One decision, made once
Arranged with the installation and renewed annually through the first five years, so nobody has to remember it in year three.
One for the system, one for the software
They match the two halves of what a vessel owns: the masthead system itself, and the on-board server software where the vessel has taken that step.
Cover for the camera system: service, repairs and updates through the system’s first five years, so the vessel stays current without anyone chasing it. This is the agreement that goes with the masthead unit itself.
- Service and repairs for the masthead system
- Software updates as they are released
- Arranged annually, across the first five years
The same cover for the on-board server software: updates and support through its first five years. It applies where a vessel has taken the server-software step, and sits alongside the agreement covering the camera.
- Support and updates for the server software
- Arranged annually, across the first five years
Cover, plainly stated
A service agreement is a straightforward thing, and it is worth being clear about what it is for.
The three things a system needs over its life, handled by the people who built it, for the first five years of the system’s life.
Arranged with the installation and renewed each year, so the cover follows the vessel through the period when it matters most.
It goes on the project alongside the system, which keeps the whole picture in one conversation rather than coming back to it a season later.
The parts of this, explained
The questions owners, captains and yards ask most often, answered in one place.
Open Specifications How the system worksThe architecture behind the panorama, the storage, the viewer and the ways it connects to the vessel’s own systems.
Open Panoblu About PanobluWho builds the system, where it is designed and made, and how the company works with vessels.
OpenQuoted per vessel, through partners
What this needs alongside it — the mounting kit, the installation days, the software — depends on your mast and your vessel. A Panoblu partner surveys it and quotes the components it actually needs. Tell us where you are, and we will introduce you to the right one.